Shipping Policy
Shipping Policy
Effective Date: September 1, 2024
Welcome to Fastagwala.in! We are dedicated to ensuring that your shopping experience is smooth and satisfactory. Please review our Shipping Policy to understand our shipping procedures and responsibilities.
1. Shipping Responsibilities
At Fastagwala.in, we handle all aspects of shipping your order to ensure it arrives safely and on time. Our responsibilities include:
- Order Processing: We will process and dispatch your order within the specified time frame after your purchase is confirmed.
- Shipping: We use reputable carriers to deliver your order to the address you provided. Shipping times may vary based on your location and the shipping method selected.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed at checkout before you complete your purchase. We occasionally offer promotions or discounts on shipping, which will be clearly communicated on our website.
3. Unboxing Video Requirement
To ensure that we can provide you with the best support in case of any issues with your order, we require that you record an unboxing video when you receive your package. This video should clearly show:
- The condition of the package upon arrival.
- The unboxing process, including the contents of the package and any packaging materials.
4. Zero Shipping Responsibility
Please note that without video proof of unboxing, Fastagwala.in will not be liable for any issues related to shipping, such as:
- Damage: If the product is damaged during transit or upon arrival.
- Missing Items: If any items are missing from your order.
- Incorrect Items: If the wrong product is delivered.
The unboxing video serves as proof of the condition of the package and its contents at the time of delivery. It is crucial for any claims regarding shipping-related issues.
5. Reporting Issues
If you encounter any problems with your shipment, please contact us immediately with the following:
- A detailed description of the issue.
- The unboxing video as proof of the problem.
- Your order number and any relevant details.
6. Contact Information
For any questions or concerns about our Shipping Policy or to report an issue with your order, please contact us at:
Fastagwala.in
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Business Address]
7. Policy Changes
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically.
Thank you for shopping with Fastagwala.in. We appreciate your cooperation and understanding.